Application Development Consulting

Quality Assurance Process

1.1 Toronto Professional Services (TPS) QA Program Overview

TPS is committed to providing high-quality solutions to its clients and as such we offer s structured QA process to assure that quality level. We take a serious approach to the testing process and quality assurance of the solutions that are developed either by our development team. We can also apply our vigorous QA to your existing or new applications that may not have been developed by our team. The goal of a QA process is either to prevent or uncover issues as early as possible in the process. Errors caught in design are much less expensive to remediate than errors found post-production in a live system. The current techniques and approaches applied to software testing help identify and prevent occurrences of problems associated with the weak functionality, low reliability, poor productivity, lack of scalability and other defects/bugs in the application(s). Our strong belief is to form a QA team in the initial stage of the project; this reduces the risks of fixing global bugs in later stages. The QA engineers are involved in the development process right off the mark: they are provided with the available documentation, acquainted with the business processes that are to be implemented in the project and technical specifications requested by the client. On the basis of the provided resources our engineers develop a testing plan that meets all the described requirements. It defines the scope of testing of the product and documents the process of the Quality Assurance Process.

Strategic execution of testing

The application of up-to-date techniques and approaches and the performing the right kind of test at the right time are key to the testing strategy. The QA department performs the following types of testing: functional testing, security and access control testing, installation testing, system testing, user interface testing, cross-browsers testing, integration testing, regression testing and performance testing.

Defects registration and tracking

We use dedicated systems to record the defects identified in software applications. They allow tracking the life cycle of a bug from the moment of its detection up to the moment of its elimination from the product. All the members of the team involved in the project development process have access to these systems with the appropriate rights assigned to them. The client is a key participant and can follow the testing process as it progresses and enjoys a full awareness of quality changes occurring in the developed application.

Testing process automation

At the stage of regression testing, automated testing tools are used in order to save time and resources and to raise the quality of testing. The automated testing tools examine the software on the basis of the scripts developed by the QA engineers and generate an informative report on the received results for further analysis. This also support future releases/changes to the application as the regression test can be re-applied at will, shortening future test cycles.

Testing process documentation

The results of version testing of the developed system are provided to the client in the form of accompanying documentation. Check lists are created for every new version. Difficult test scripts are used to give a step-by-step description of business process testing. Full reports on the performed work and results of testing can be developed at the customer’s request once the development process has completed.

Types of Testing Offered

• Functional/regression testing
• API testing
• Performance/load/stress testing
• Compatibility/configuration testing
• Usability testing
• Security testing
• Data migration/conversion testing